CARPET SERIES MATS

WARRANTY:
What's covered and for how long?

1-Year
The Wondermat DIY 1-Year limited warranty for Foam flooring means that for one year, from the date of purchase, your floor will:

1. Be free of manufacturing defects.
2. Will not wear through (Defined as loss of the floor design due to normal household use).
3. The tiles and edges will not curl.
4. The colors will not fade excessively.
5. The carpet will not delaminate from the foam

5-Year
The Wondermat Coated 5-Year limited warranty for Foam flooring means that for five years, from the date of purchase, the base FOAM of your floor will:

1. Be free of manufacturing defects.
2. Will not wear through (Defined as loss of the floor design due to normal household use).
3. The tiles and edges will not curl.

What will Wondermat do if any problem occurs?
If any of the listed should occur within the warranty period specified, Wondermat will replace the defective area with comparable Wondermat flooring of similar color, pattern, and quality, at our option.  For Wondermat COATED Foam mats, we provide replacement materials only.  We exclude any liability for installation costs or other damage.

What is not covered by this warranty?
1.
Damage caused by household accidents (for example fire, flooding) or abuse (for example, footwear with cleats, spikes or sharp edges, vacuum cleaner beater bar, damage from casters wheels, dragging heavy or pointed objects across the floor, sharp pet claws, and dropping heavy or sharp objects.)

+ When vacuuming, we recommend using the wand attachment on your vacuum.  If there is a paper clip or other sharp object in your vacuum, damage will occur.

+ When moving heavy appliances or furniture, remove the mats from the floor first.

2. Outdoor use will cause fading or discoloration from the sunlight and surface deterioration of the plastic print layer.  For maximum life we recommend protecting your Wondermat floor from direct exposure to sunlight for extended periods of time.  A good precaution is to draw your blinds or shades during peak sun hours. 

3. Damage caused by using Coated Series mats in wet areas or around caustic and corrosive chemicals.  The adhesive used to bond the plastic layer to the foam does not hold up well in wet environments.  Avoid using Coated mats in wet areas like bathrooms, pool and spa areas.  Do not clean Coated mats with Bleach, Ammonia or other caustic and corrosive chemicals.  They can strip the printed layer from the mat.

+  Coated Series mats should be cleaned with mild dish soap and water.

4. Minor color, shade or texture variations between samples or printed color photography and the actual material.  

Only tiles graded "premium", as identified by the 
Wondermat Logo being stamped on the back of the tile, are covered by this warranty.

What is excluded from this warranty?
This warranty applies only to floors installed for residential use.  Commercial installations of residential products are not covered.

Installation defects are not covered by this warranty.

Wondermat excludes and will not pay incidental or consequential damages under this warranty.  By this we mean any loss, expense, or damage other than to the flooring itself that may result from a defect in the flooring.  No implied warranties extend beyond the terms of this written warranty.

Please note:  Some States do not allow exclusion or limitations of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.


| Home | Site Map | Feedback |

POPCORN International, Inc.
10 Meadowpoint
Aliso Viejo, CA 92656

Email: infomain@wondermat.com

Toll-Free
Order Line
1-888-809-6633
Int'l / Local

1-949-362-8445
Fax

1-
801-207-2269
Privacy Policy & other Legalities

© 1995-2012 Popcorn International, Inc. All Rights Reserved.